Refund policy
Our Guarantee
We want you to be completely satisfied with your purchase.
If your order arrives damaged, defective, incorrect, or missing an item, contact us, and we’ll replace it at no cost.
If you’re not satisfied for any other reason, you may request a return, exchange, or refund within 30 days of delivery. Return shipping is free for orders delivered within the contiguous United States.
Sale items and gift cards are final sale unless they arrive damaged or defective.
If you are outside the contiguous United States, you will be responsible for your return shipping costs.
Refunds & Returns
Refunds will be issued to your original payment method within two business days. Please remember it can take time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we notified you of your refund, please contact us.
To start a return, you can contact us here.
After 30 days
After 30 days of delivery, we will accept returns of unopened items in their original packaging only.
Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective or damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Exceptions
Unfortunately, we cannot accept returns or exchanges on sale items or gift cards.
Exchanges
Please contact us if you'd like to exchange an item. We will arrange the solution that fits best for you.